Fact:  Less than 10% of workers’ compensation claims account for more than 80% of total expenditures.

What may be most surprising is that more than 90% of these high cost claims are non-catastrophic soft tissue conditions.

Although there are plenty of opinions about what causes disability syndrome and the problems with our workers’ compensation systems, only a few practices appear to be able to reduce work-related, long-term disabilities. Three best practices are:         

1. Prompt Competent Care

Injured workers need to receive prompt care with a medical 

provider that is knowledgeable in processing workers’ 

comp claims. Non-clinical complications/delays such as loss of wages, accommodating restrictions, receiving authorization from L&I for treatment and diagnostic testing cause problems in the claim.   

2. Medical Providers that under the importance of getting injured workers back to work

Having a medical provider discuss the importance of staying active, avoiding deconditioning, and getting back to work as soon as possible with the injured worker sets overall tone for recovery! Telling the injured worker to go home and rest for two weeks is not beneficial to their recovery or livelihood.    

3. Medical Providers that know how to process injury claims

Study have shown that when workers’ comp claims that are filed immediately and accurately are associated with less time loss days, less restricted duty days and less disability syndrome. Claims filed immediately and accurately tend to promote better overall outcomes with the injured worker’s recovery and employment status.

If you would like a list of recommended medical providers in your area email Suzanne Schmidt at sschmidt@ipcabc.org or call her at 509-252-9207.